Returning to the origin of QA: At the service of accessibility





Bárbara studied to be a software developer and has worked for years in Quality Assurance (QA) but it wasn't until a couple of years ago that she really found her passion for what she does.


In 2021 she traveled to Canada for studies and visited an Apple store, to her surprise she was attended by a deaf-mute person, who through the use of technology, managed to help her complete her purchase without a problem. There something inside of her ended up clicking and she found a new way to face her profession.



Paradoxically, Bárbara discovered that what most caught her attention about her career is precisely what characterizes it, and that is that she should focus her efforts on putting herself in the user's situation and testing from there. With this experience, she was able to rediscover the QA DNA.


With the arrival of the pandemic, more people felt the need to use technology, despite the fact that it was often not designed for people with disabilities.



“The promise of technology is that the world is increasingly cooperative and integrative, but for many people, this is not the case. If for people with limited abilities the physical world is difficult, it was found that in technology it is not very different and it is precisely there where we can make a difference”, commented Bárbara in this regard.




Likewise, she highlights that the role of QA has been evolving towards a more participatory one throughout the development process, which is key to achieving a more comprehensive vision of the project in order to contribute and make a more in-depth and fluid review.


“QA is done by all of us. If the entire team is involved from the beginning, the conversations, the feedback, the ideas are enriched and result in diverse developments that contemplate different realities” she added.


Her main appeal to her colleagues is to refocus on the origin of QA and start looking for and promoting projects that make a difference in people with the aim of making the virtual more friendly for everyone.